Policies

Must Pre-register for all classes before the start date of class

• Classes are 60 minutes unless otherwise noted.

• WALK-INS WELCOME to sample a class at participating locations only for a $9.00 fee.
  Call 248.353.2885 for information before attending class.

• REFUND POLICY: Each City listed may have a different refund policy. Please check their policy before registering for any class. Classes that Fitness Factory takes registrations for may be canceled up until the first day of class . If a class is cancelled by Fitness Factory or community location, refunds will be PRO-RATED based upon the number of classes held.

• A waiver  and release  form must be filled out before participating in any class.

• No children under the age of 12 in any class with adults.

• Price variation dependent on facilities and/or number of weeks per session.

• All Students, including unlimiteds, that are registered in any given community may only  attend  classes within the the system in which they are registered, i.e., if registered with Novi Parks & Rec., you may not attend Novi Community Ed.

• No make-up classes allowed (due to insurance) i.e. if you are registered for a  Monday & Wednesday class and miss a Monday class it cannot be substituted for any other time, class, or day.  No exceptions.

• After 2 weeks: Classes are pro-rated plus $10.00 late fee for classes that Fitness Factory takes the registration.   Call 248.353.2885 for information.

• Hand held weights & dynabands are optional in some workouts.

• Weather cancellation policy:  Make-up scheduling policy: Classes held in schools will be cancelled if the respective school district is closed. Classes held at parks & recreations, churches, health clubs, senior centers and corporate classes etc. will not assumed to be closed. Classes will be held if the facility is open. If a class date is canceled due to weather circumstances, every effort will be made to set up a make-up date as the schedule allows. However, this is not always possible and, therefore, make-ups cannot be guaranteed.

• Instructors listed may be subject to change.

• Classes may be cancelled due to low registration.

• Most classes have a maximum number of students allowed.  Please register early, as classes will be closed for registration when maximums are met.